SHIPPING & RETURNS

Shipping Policy

Covid Update: 26/04/2020

Charmaine works with a fulfillment partner to print and ship our orders. We’re in regular communication with them for the latest updates on what’s going on.

Our fulfillment partner is still operating and we’re continuing to accept orders.

Fulfillment and shipping will take longer but your order will reach you.

Your support means a lot to us, especially during this time. Stay safe and take care of yourselves. To keep up to date please visit the blog.

Return & Exchange Policy

Contact me within: 14 days of delivery

Return items back within: 30 days of delivery

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

• Items on sale

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Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.